From the beginning to the very end, they were great to work with. They provided support all the way through. They actually ended up being early with the completion date and came in under budget. They often went over and above what would have been required or what could have been perceived as “good enough” and would go beyond that and we didn’t feel like it was a transaction. We felt they actually cared about the project and us as the customer.

They’re so responsive and when you ask a question, you get the answer. They’re a partner. You know they really do come across that way. You feel comfortable and confident that a plan is the plan. It’s not going to change. You’re not going to get a curveball… They have quite a culture there and it seems to be throughout entire company. You see them all over. There’s a reason, right, I mean, there’s a reason why they’re getting and landing the projects they’re landing in the area.

What it feels like as a customer, as a partner with Janotta & Herner is they are incredibly versatile as a company. I think they really strive to understand what your vision is, what your value proposition is. They will offer lots of guidance and suggestions along the way. We almost feel like they made our project as important as it was to us, just as important to them to get right. They knew what it meant to the community.

They have a great staff of people that actually design the buildings. They have engineers that execute the building process. I think what their mission is they want to do it right, and they want to make sure that it’s right for the customer… I’m really excited to have this building. It looks great, I mean they did a great job. I couldn’t ask for anything more.

When we look at a project, we’re looking at time because we are a busy-busy resort. We don’t want to be shutdown, so time is always of essence. And we know that Janotta & Herner will tackle any problem that we have and get it done despite the obstacles, so we know that we can count on them. It’s a true partnership that we appreciate.

You need a good team to put all this together and I think that Janotta & Herner were that team that worked very well with us to make this happen. They did an amazing job of listening, troubleshooting, and coming up with solutions the entire time. The quality of work they did from start to finish was just amazing. They really took the lead and took care of everything.