Janotta & Herner partnered with Kalahari to create the Emerald Lounge, an elevated VIP check-in experience designed to enhance guest arrival and service. The space supports concierge-level amenities including valet parking, luggage storage and delivery, personalized pre-arrival planning, dedicated concierge access, flexible check-in and check-out perks, nightly turndown service, upgraded waterpark access, and a personalized welcome-delivering a seamless, premium experience from arrival to departure.